Contact & Q.A.

Our jewelry is made from glass beads, nickel- and lead-free stainless steel, and other skin-friendly materials. They are designed to combine elegance and comfort. 🌸

Yes, all of our jewelry is made with hypoallergenic and harsh chemical-free materials, such as quality nylon and stainless steel. ✨

Yes, we offer custom creations based on your needs. Contact us directly via our contact form to discuss your custom project or on Instagram on our Solina.and.co account

We offer standard sizes for our collars, but if you need a custom size, you can contact us before placing your order. 💍

We process orders quickly, but if you want to make any changes, please contact us as soon as possible at contact@solinaandco.fr . We will do our best to accommodate your request. 📩

Yes, we offer free shipping on all orders over £35. You can check the exact terms on our shipping policy page. ⭐️

You can return products within 14 days of receiving your order. Items must be in their original condition and unworn. Return shipping costs are the responsibility of the customer unless the product is defective. 📦

If you receive a defective product, please contact us immediately at contact@solinaandco.fr with photos of the defect. We will proceed with an exchange or refund as appropriate.

Once your order has been shipped, you will receive an email with your tracking number. You will be able to follow the progress of your package via the link provided. 📍